Frequently Asked Questions
Everything you need to know about shopping with FOOSTER.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
FOOSTER accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer a warranty on your products?
Yes, all FOOSTER products come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality goods.
Can I change or cancel my order after it's placed?
Orders can be modified or cancelled within 1 hour of placement. After this window, the order is processed for shipping, but you can still return the item once it arrives.